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Wednesday, May 28, 2008

GoogleDesktop.exe Virus?? Trojan-Downloader.Win32.Bandlord.nrd

I just received the following from ZoneAlarm Internet Security Suite.



I don't know if its a problem with ZoneAlarm or with Google Desktop. I have emailed Google about the problem and will post the response once it is received.
I received this right after updating Google Desktop to the latest version. It seems that they have vastly modified the executable process because GoogleDesktop.exe has shrunk from almost 2mb to around 29kb.

Response received,


Hi James,

Thank you for your note. Although we can't comment on the accuracy of
results in specific anti-virus programs, please rest assured that Google
Desktop doesn't install malicious or unknown software onto your computer.
When you download and install Google Desktop, you're getting just Google
Desktop. If you'd like further information regarding the results of your
anti-virus scan, we recommend directly contacting your anti-virus
program's online support center.

That said, if Google Desktop is being flagged by your anti-virus software,
we'd appreciate if you could tell us more about your system by running the
simple diagnostic program at [URL]. When you run this
program, it will automatically copy the output into your computer's
clipboard. To send us the diagnostic, paste the output into a word
processing document (right-click > "Paste") and attach the file to your response.


We appreciate your assistance.

Regards,
The Google Team

I have sent back the required file and have also contacted ZoneAlarm about this situation.

ZoneAlarm Response,


Hello James,
Thank you for contacting ZoneAlarm technical support.

I understand that you are receiving a scanning status message about Google Desktop.

Since this product indexes your hard drive, this is an appropriate warning from ZoneAlarm.

If you would like to stop receiving this warning, please click the option to have this always ignored, and then click the
apply button.

If my answer did not resolve your issue, or you would like further assistance on this issue, please reply to this email.
By replying, and leaving the subject line intact, your response will come directly to me. If you have a separate issue you
would like assistance with, please submit a new request using the website at:
[URL].

Thank you for choosing ZoneAlarm Security!

Jeremy
Technical Support
ZoneAlarm, A Division of Check Point Software

Sent response to Google. Awaiting Email...


-James Hartig

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