OOo-dev cannot be started: corrupt configuration data

Today, when I started up my computer, I was greeted with the following message:



Which stated that: "OOo-dev cannot be started due to an error in accessing the OOo-dev configuration data."
Also, it provided some useful information, such as: "The following internal error has occurred: /org.openoffice.Office.Recovery". This will be very handy later on.

Similar Errors:
"OpenOffice cannot be started due to an error in accessing the OpenOffice configuration data"
"OpenOffice cannot be started due to an error in accessing the OpenOffice.org configuration data"

"StarOffice cannot be started due to an error in accessing the StarOffice configuration data"
(if this is your error, after running the %APPDATA% (step 3) , open the folder "StarOffce7" [or something similar] then continue with the normal steps)

Solution 1 (if there was an 'Internal Error' message)
1) Goto Start -> Run
2) Type in "%APPDATA%" (no quotes)
3) In the new window that popped up, open up "OOo-dev3" or "OpenOffice2" (or something similar [with "OOo" in it or "openoffice" in it] )
4) Navigate through the following folders: user -> registry -> data
5) Now, the following depends on what was displayed as the error message.
6) Follow the folders as the error was shown (the last 'part' is the file)
example: if "/org.openoffice.Office.Recovery" then open the folders org -> openoffice -> Office

7) For my error message (shown above) I went (from within the data folder) through:
org -> openoffice -> Office

8) In the folder, now look at the last part of the string which is the filename.
example: if "/org.openoffice.Office.Recovery" then work with the file Recovery.xcu
example 2: if "/org.openoffice.Office.Common" then work with the file Common.xcu
9) Now take that file, and rename to something else (Recovery -> OLD.Recovery).
10) Start OpenOffice and it should fix the problem and load correctly!

11) If not, then continue through the next solutions.

Solution 2 (if there wasn't any 'Internal Error' message)
1) Goto Start -> Run
2) Type in "%APPDATA%" (no quotes)
3) In the new window that popped up, open up "OOo-dev3" or "OpenOffice2" (or something similar [with "OOo" in it or "openoffice" in it] )
4) Navigate through the following folders: user -> registry -> data -> org -> openoffice -> Office
5) Once in the 'Office' folder, delete everything except the "Common.xcu" file.
6) Try to start OpenOffice
7) If it loads correctly, congrats! If not, continue.


8) It seems like it still didn't work for you. Now go ahead and delete the "Common.xcu" file in the "Office" folder.
9) Try to start OpenOffice again
10) It should work now, but if not, continue to the next solution.


Solution 3 (if the above ones won't work)
1a) Restart your computer (or if you are too impaitent, continue)
1b) Goto Start -> Run
2) Type in "%APPDATA%" (no quotes)
3) In the new window that popped up, open up "OOo-dev3" or "OpenOffice2" (or something similar [with "OOo" in it or "openoffice" in it] )
4) Locate the folder: "user".
5) Rename the folder to "user2" (no quotes)
6a) Start OpenOffice, it should bring up a Configuration Wizard, follow the steps and your done!
6b) If you want, you can now go back and delete the created "user2" folder.
7) If it still doesn't work, I have no idea what has happened and you should continue your search somewhere else. (you can email me, but I cannot guarantee any fixes with OpenOffice)

Questions or Problems? Email me @


Hope That Helps!
-James Hartig

Myspace Music Player White Blank Not Loaded

If you have opendns and myspace music player's are not working, it is because opendns blocks lads.myspace.com!

I have flagged the site for review and I will post back if any problems still arise.

If you want to fix this problem and you have a opendns account pointing to your home ip, then you can login and goto settings. Then under filtering, choose whitelist and enter "myspace.com" (no quotes).

I will post back with any replies or fixes I can find.

Sorry he couldn't provide an all around fix,
James Hartig

GoogleDesktop.exe Virus?? Trojan-Downloader.Win32.Bandlord.nrd

I just received the following from ZoneAlarm Internet Security Suite.



I don't know if its a problem with ZoneAlarm or with Google Desktop. I have emailed Google about the problem and will post the response once it is received.
I received this right after updating Google Desktop to the latest version. It seems that they have vastly modified the executable process because GoogleDesktop.exe has shrunk from almost 2mb to around 29kb.

Response received,

Hi James,

Thank you for your note. Although we can't comment on the accuracy of
results in specific anti-virus programs, please rest assured that Google
Desktop doesn't install malicious or unknown software onto your computer.
When you download and install Google Desktop, you're getting just Google
Desktop. If you'd like further information regarding the results of your
anti-virus scan, we recommend directly contacting your anti-virus
program's online support center.

That said, if Google Desktop is being flagged by your anti-virus software,
we'd appreciate if you could tell us more about your system by running the
simple diagnostic program at [URL]. When you run this
program, it will automatically copy the output into your computer's
clipboard. To send us the diagnostic, paste the output into a word
processing document (right-click > "Paste") and attach the file to your response.


We appreciate your assistance.

Regards,
The Google Team

I have sent back the required file and have also contacted ZoneAlarm about this situation.

ZoneAlarm Response,

Hello James,
Thank you for contacting ZoneAlarm technical support.

I understand that you are receiving a scanning status message about Google Desktop.

Since this product indexes your hard drive, this is an appropriate warning from ZoneAlarm.

If you would like to stop receiving this warning, please click the option to have this always ignored, and then click the
apply button.

If my answer did not resolve your issue, or you would like further assistance on this issue, please reply to this email.
By replying, and leaving the subject line intact, your response will come directly to me. If you have a separate issue you
would like assistance with, please submit a new request using the website at:
[URL].

Thank you for choosing ZoneAlarm Security!

Jeremy
Technical Support
ZoneAlarm, A Division of Check Point Software

Sent response to Google. Awaiting Email...


-James Hartig

Windows XP SP3: Endless Rebooting/Not Booting Solution Link

This is just a post referring users to

https://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx

where a fix is posted about Windows XP SP3 and the solutions to an "endless rebooting" problem and also some situations where Windows doesn't boot at all.


Hope That Helps!
-James Hartig

Something Gone Wrong? Something Not Working?

Have a Windows Problem that you cannot seem to fix?
Have a look in the Event Viewer!

To Access The Event Viewer

1) Goto Start -> Run
(if there is no Run command... do the following)
1a) Right-Click on the Start and select 'Properties'
1b) Next to the "Start Menu" selection click "Customize"
1c) Scroll Down and find "Run Command" and select the check box
1d) OK then Goto Start -> Run

2) Type in the Run Box, "eventvwr.msc" (no quotes)
2a) If Windows responds with a "Windows Needs Permission To Continue." and it is for "Microsoft Management Console", click 'Continue'
3) Typically you will find all of the major incidents in "System"
4) If you see a problem (indicated by a red X), Right-click and choose 'Properties'

Windows XP

Windows Vista

5) Take Note of the "Event ID:"
6) Copy some of the information in the description and then execute a Google search
note: be sure to include information like "windows xp event [event id goes here]" also, paste some of your information like the following example!

I will be showing a problem that I recently had and have produced a fix for...

With that information I would search on Google for
"windows xp event 4321 The name could not be registered on the Interface with IP address not allow the name to be claimed"
then looking through the results I would click on

Windows Fixes: Cannot connect to Windows network? Event 4321

Thats all!

Hope that helps
-James Hartig

If you couldn't find anything, email me the whole description, ID and maybe

Something unusual not listing? How to take a screenshot.

Can't seem to find an answer for your unusual problem with a Windows XP/Vista computer?

Send an email (including computer specs, all possible information, steps to produce problem, and if possible, screenshots) to



Don't Know How to Make A Screenshot??

Follow These Easy Steps...

1) Click on the window you want to take a screenshot of (make sure its focused on)
2) Press Alt+Print Screen (also can be Alt+SysRq)
3) Open up an image editor, like paint, and then paste
4) Save (jpg/png) and your done!

Thanks!
Hope that helps!
-James Hartig