The full potential of netsh.

I have not been around much to have been posting some new errors. I have received many emails over the past few weeks and I have been trying to reply (usually in under an hour) and get everyone's problems fixed. Remember you can email me at:


Now time to move on to: Netsh.

Netsh is a command-line based tool that can be used to locally or remotely administer a computer. I recently stumbled upon it when I was searching for a way to set DNS servers via the command-line. Various "things" you can do with Netsh will be shown below:

Set IP Address/Subnet/Gateway
netsh interface ip set address "<name of connection>" static <ip address> <subnet> <default gateway>

Set DNS Server(s)
netsh int ip set dns "<name of connection>" static <ip address> primary
To Set More DNS Servers:
netsh int ip add dns "<name of connection>" <ip address>

Set Connection To DHCP
netsh interface ip set address "<name of connection>" dhcp

Set WINS Server(s)
netsh interface ip set wins "<name of connection>" static <ip address>
To Set More WINS Servers:
netsh interface ip add wins "<name of connection>" <ip address>

Those are just some basic examples. I hope that you can benefit from this command as much as I recently have been able to!

-James Hartig

WordPerfect Freezes/Hangs On Print Of a Document

Having a problem printing documents from WordPerfect? When you go to print a document, does the program just freeze/hang and just stop responding?



Solution 1: Clear Cache
(Note: This did not work for me, but supposedly it should for some people)
1) Goto the "File" menu along the top bar, then select "Print"
2) Click the "Status" button along the right side (screen seen above)
3) Clear all of the documents in the list by selecting each one and pressing the 'Delete' key (or holding it down)
4) Try to print again

Solution 2: Add PrintServer To Startup
1) Goto "Start" -> "Run"
(if there is no Run command... do the following)
1a) Right-Click on the Start and select 'Properties'
1b) Next to the "Start Menu" selection click "Customize"
1c) Scroll Down and find "Run Command" and select the check box
1d) Then Goto Start -> Run

2) Type in the Run box: "msconfig" (no quotes)
3) In the "System Configuration Utility" box that came up, goto the "Startup" Tab



4) Look for something that relates to "PrintServerxxx" (where xxx are numbers between 100 and 150)
4a) If there is something that has that name, then this solution is not for you
4b) If you don't see anything relating to that, then continue
5) Close the "System Configuration Utility"
6) Right click on "Start" and either choose "Explore All Users" or "Open"
7) Navigate through: "Programs" -> "Startup"
8) Right click somewhere in the folder (the large white space in the window) and choose "New" -> "Shortcut"
9) Click "Browse"



10) Navigate through: "My Computer" -> "Local Disk" -> "Program Files"
10a) If you installed Word Perfect Office then navigate into the "WordPerfect Office xx" (where xx is the version of your software) folder
10b) If there is no "WordPerfect Office" folder, then open the folder "Corel", then your type of installation folder (ex: "WordPerfect Family Pack 4" or "WordPerfect Family Pack 5"
(Note: Depending on where you installed WordPerfect, you might have to try different drives under "My Computer")
11) Open the folder "Programs" then select a program related to "PrintServerxxx.exe" (where xxx is a number between 100 and 150) ((also, there may not be a .exe))
12) Press "OK"
13) Press "Next >" then "Finish"
(Note: If any Firewall or Security software alerts you that a "Startup Entry" was added, the just allow or click ok)
14) Restart your computer
15) Try to print your document again

The second solution worked for me when I went to fix my Grandparent's computer. Hope it works for you!
As usual, you can email me (I usually respond within hours) or comment here if you have any problems or questions.

Hope that helps!
-James Hartig

Windows Audio Driver Failure

If your Windows audio driver has stopped working all the sudden and you know for sure it is installed then there is a quick fix to this. This may not always work due to corrupt driver and you may need to reinstall the driver. Also if you have received the following error messages, this fix might work:
1. - "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."
2. - "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly."
Or any other error in a program warning you that your audio may not work properly.


How to fix problem:
Click Start > Run > Type "services.msc" and press "OK"
Then scroll down to "Windows Audio".
Right Click on "Windows Audio" then click "Start" or "Restart".

If this does not fix your audio problem then you probably have a corrupt audio driver and you may need to reinstall it.

Received Error: "Data Execution Prevention" on Application: Windows Explorer

Received something similar to the following?

Received it only once?
Your fine! If it keeps happening, return here.

Received it multiple times?
Continue.

This problem is very vague and I am working on a complete fix to the problem, however it is kind of hard!

Solution 1 (if you remember what you did!)

1) Write down what you did to receive the popup,
it is most likely a program launch, right-click (note where too! it is very important!), folder open, etc.

This is where we part solutions...

Solution 1a (application launch)
(The "Application" is probably modifying something in the Windows environment)

Options: (Sorry, however I am at a loss here)
1) Upgrade Program
2) Don't Launch
3) Contact Vendor (be sure to be specific!)
4) Uninstall Program

Solution 1b (right-click/folder open)
(It is probably a problem with a context handler [=the things you click on in a right-click menu])

1) Download ShellExView (I recommend the ZIP)
2) Run and locate, via the "My Computer, Desktop, Control Panel, File Extension, etc." columns where the DEP error occurred
example: if it happened when you right-clicked on the Desktop, sort by the Desktop column
example2: if it happened when you right-clicked on a file/folder, sort by the File Extension column and find the file ext. or * or Folder

3) Disable any suspicious, unknown and/or obsolete handlers (Be careful!, especially when disabling any "Microsoft" handler as I would recommend not to!)
4) If the error comes back, try again, this time with different ones
If not, then your done! (note: depending on how many you removed or how much time you have, you can go back and enable one-by-one and see which one it was)

Most likely it is the context handler problem (Solution 1b).

Solution 2 (if you don't personally care about DEP and its protection)
(My opinion would be to try the ones above and then resort to this Solution)

Option 2a (simple, for beginners)
(NOT FOR WINDOWS VISTA!!! and Windows Server 2008)
1) Goto System Properties
a) Press (Windows Key + Pause/Break)
b) Right-click on My Computer and select 'Properties'
c) Control Panel -> System (or if not classic, Control Panel -> Performance and Maintenance -> System)
2) Goto "Advanced" tab
3) Under the "Startup and Recovery" section, click Advanced

4) Click "Edit" next to 'To edit the startup options file manually, click Edit.'
5) In the notepad window that opened, change the /NoExecute option to...

Options:

"/noexecute=alwaysoff" = Disables DEP. Attempts to enable DEP selectively are ignored. ALSO DISABLES PAE!!
"/noexecute=optout" = Disables DEP. However, can be enabled for certain programs via administrator.
"/noexecute=alwayson" = Enables DEP for the operating system and all processes.
"/noexecute=optin"= Enables DEP for the operating system and all processes, but administrators can disable.

Example:

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /fastdetect /NoExecute=OptIn

--would change to--

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /fastdetect /NoExecute=OptOut

6) Save and Restart Computer

(FOR VISTA!!! and Windows Server 2008)
1) Start -> Run
(if there is no Run command... do the following)
1a) Right-Click on the Start and select 'Properties'
1b) Next to the "Start Menu" selection click "Customize"
1c) Scroll Down and find "Run Command" and select the check box
1d) OK then Goto Start -> Run

2) Type and Execute "cmd"
3) In the CMD window,
"bcdedit /set nx" then one of the following options (Optout recommened)

Optin

Enables DEP only for operating system components. Administrators can enable DEP on selected executable files by using the Application Compatibility Toolkit (ACT).

Optout

Enables DEP for the operating system and all processes. However, administrators can disable DEP on selected executable files by using System in Control Panel.

AlwaysOn

Enables DEP for the operating system and all processes. All attempts to disable DEP are ignored.

AlwaysOff

Disables DEP. Attempts to enable DEP selectively are ignored. ALSO DISABLES PAE!!

4) Restart

Remember: If you are unsure, comment or email me! If you do this incorrectly your computer may not boot correctly or at all!!


Hope This Helps!
-James Hartig

GoogleDesktop.exe Virus?? Trojan-Downloader.Win32.Bandlord.nrd

I just received the following from ZoneAlarm Internet Security Suite.



I don't know if its a problem with ZoneAlarm or with Google Desktop. I have emailed Google about the problem and will post the response once it is received.
I received this right after updating Google Desktop to the latest version. It seems that they have vastly modified the executable process because GoogleDesktop.exe has shrunk from almost 2mb to around 29kb.

Response received,

Hi James,

Thank you for your note. Although we can't comment on the accuracy of
results in specific anti-virus programs, please rest assured that Google
Desktop doesn't install malicious or unknown software onto your computer.
When you download and install Google Desktop, you're getting just Google
Desktop. If you'd like further information regarding the results of your
anti-virus scan, we recommend directly contacting your anti-virus
program's online support center.

That said, if Google Desktop is being flagged by your anti-virus software,
we'd appreciate if you could tell us more about your system by running the
simple diagnostic program at [URL]. When you run this
program, it will automatically copy the output into your computer's
clipboard. To send us the diagnostic, paste the output into a word
processing document (right-click > "Paste") and attach the file to your response.


We appreciate your assistance.

Regards,
The Google Team

I have sent back the required file and have also contacted ZoneAlarm about this situation.

ZoneAlarm Response,

Hello James,
Thank you for contacting ZoneAlarm technical support.

I understand that you are receiving a scanning status message about Google Desktop.

Since this product indexes your hard drive, this is an appropriate warning from ZoneAlarm.

If you would like to stop receiving this warning, please click the option to have this always ignored, and then click the
apply button.

If my answer did not resolve your issue, or you would like further assistance on this issue, please reply to this email.
By replying, and leaving the subject line intact, your response will come directly to me. If you have a separate issue you
would like assistance with, please submit a new request using the website at:
[URL].

Thank you for choosing ZoneAlarm Security!

Jeremy
Technical Support
ZoneAlarm, A Division of Check Point Software

Sent response to Google. Awaiting Email...


-James Hartig

Windows XP SP3: Endless Rebooting/Not Booting Solution Link

This is just a post referring users to

https://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx

where a fix is posted about Windows XP SP3 and the solutions to an "endless rebooting" problem and also some situations where Windows doesn't boot at all.


Hope That Helps!
-James Hartig

Windows XP SP3: DNS server not working. Internet Sharing Client. Disable, then Enable

Windows XP SP3 Problem With Internet Connection Sharing and DNS with Clients
This fix is for the following conditions...
a) You have recently installed Windows XP SP3
b) You have enabled Internet Connection Sharing and have configured a host computer and client computer
c) You have recently disabled/enabled the Network Connection to which is being shared on the host, or have a USB network device and have removed/inserted it
(if you have not done that, this fix will most likely not work!!)
d) You cannot connect to websites, DNS is failing, etc.

Solution 1 (Very Simple!)

1) Shutdown host
2) Shutdown client
3) Turn on client
4) Turn on host


Solution 2 (If shutting down host, is not an option!)

1) Goto Run-> cmd (on the host)
2) Execute (type and enter) "net stop sharedaccess" (no quotes)
3) Turn Off Client Computer
4) Go back to cmd window on host, execute "net stop sharedaccess" (no quotes)
5) Turn on client

Please note that this must be done whenever you are enabling/disabling/removing/insterting the Internet Connection Sharing device.

If you don't want to, submit a Hotfix Request at
http://go.microsoft.com/?linkid=6294451

or just download the fix here (direct hotfix from Microsoft, not modified, no spyware, no viruses, nothing!)
NOTE: This HotFix will only work for Windows XP SP3 (32-Bit) with the above problem (Especially 'c'), DON'T TRY THIS ON ANYTHING ELSE!!
http://fastest963.us.to/windowsfixes/sp3dnsfailedhotfix/WindowsXP-KB951830-x86-ENU.exe

(Note: For anyone who cares, it is a problem in the file Ipnathlp.dll)

Hope That Helps!
-James Hartig

Something Gone Wrong? Something Not Working?

Have a Windows Problem that you cannot seem to fix?
Have a look in the Event Viewer!

To Access The Event Viewer

1) Goto Start -> Run
(if there is no Run command... do the following)
1a) Right-Click on the Start and select 'Properties'
1b) Next to the "Start Menu" selection click "Customize"
1c) Scroll Down and find "Run Command" and select the check box
1d) OK then Goto Start -> Run

2) Type in the Run Box, "eventvwr.msc" (no quotes)
2a) If Windows responds with a "Windows Needs Permission To Continue." and it is for "Microsoft Management Console", click 'Continue'
3) Typically you will find all of the major incidents in "System"
4) If you see a problem (indicated by a red X), Right-click and choose 'Properties'

Windows XP

Windows Vista

5) Take Note of the "Event ID:"
6) Copy some of the information in the description and then execute a Google search
note: be sure to include information like "windows xp event [event id goes here]" also, paste some of your information like the following example!

I will be showing a problem that I recently had and have produced a fix for...

With that information I would search on Google for
"windows xp event 4321 The name could not be registered on the Interface with IP address not allow the name to be claimed"
then looking through the results I would click on

Windows Fixes: Cannot connect to Windows network? Event 4321

Thats all!

Hope that helps
-James Hartig

If you couldn't find anything, email me the whole description, ID and maybe

Cannot connect to Windows network? Event 4321

Receiving Event 4321: NetBT
The name "<workgroup name>:1d" could not be registered on the Interface with IP address <client's IP address>. The machine with the IP address <another computer's IP> did not allow the name to be claimed by this machine.

Solution 1

1) Turn off all devices on network
2) Unplug router
3) optional: turn off modem (cable, DSL, etc.)
4) count to 60 then turn back on modem
5) plug back in router
6) Turn back on computers
7) Check for 4321 error and windows network connectivity

Solution 1a

1) Check firewall
2) Firewall of pc <another computer's IP> can be blocking requests from <client's IP address>
3) Add internal network range (ex: 192.168.1.1 -> 192.168.1.255) to Trusted (or similar zone)
4) Also, make sure NetBIOS is not disabled or blocked by your firewall
4a) If "NetBIOS" is not listed as an option, try allowing/enabling the following ports:
TCP 2869
UDP 1900

Solution 2

1) Change names of all computers and possibly the workgroup name too
2) Turn off all computers after name change
3) Turn back on, one at a time
4) Check for error and connectivity after each computer is on

Solution 3

Note: This could screw up your network shares. I will explain more at end (skip there first if you are unsure)
Note2: Designed For Windows XP

1) Goto Network Connections from Control Panel
2) Choose Properties From Your Network Connection

3) Select "Internet Protocol (TCP/IP)" then press Properties
4) In the "General" tab, press Advanced
5) Goto The "WINS" tab and choose "Disable NetBIOS over TCP/IP"

6) Press OK, and Again and again until you are out
7) Restart Computer
8) Repeat on other computers on network

Note: Instead of being able to access a computer by its name (ex. //home1) you now must access its IP (ex. //192.168.1.2), in which case I recommend using a static IP for your computers, see post below.


Hope that helps!
-James Hartig

Cannot See Your USB Device?

Did you plug in a USB device (storage) such as a flash drive, memory card, mp3 player, phone, etc and you don't see its "drive" in My Computer?

This may be a problem with your drive mappings or a driver problem.

I will explain the drive mappings ( drive letter) and will explain how to see the driver error.

(Remember, clicking on an image, will open a new window/tab hopefully increasing the size and ability to understand it better!)
--- Assigning A Drive Letter ---
1) Plug In Your Device! and make sure, if its the first time, that you see something like

2) Check In My Computer for the device, if not found...
3) Goto Start > Run > diskmgmt.msc
4) Select a disk without a drive letter already assigned, and one that is "REMOVABLE"!



4) Choose "Change Drive Letter and Paths..."
5) Click Add
6) Choose a drive letter (not A: or B: (floppy drives) or C: through E: (cd/dvd drives & hard drives), the default drive should be sufficient.

7) Click Ok Twice
8) Your diskmgmt.msc window should now look like the following...

Note: If you received a type of error, please email me @

9) Now in My Computer there should be your drive

--- If Your Device Is Not Listed ---

1) Make sure it is plugged in...
2) Open Start > Run > devmgmt.msc
3) Check for any "errors" and attempt to fix them
4) If you are having trouble, feel free to once again, email me @

5) Try reinstalling the "drivers" supplied with your device (optional)


Thanks For Reading! Hope It Helps!
-James Hartig