WordPerfect Freezes/Hangs On Print Of a Document

Having a problem printing documents from WordPerfect? When you go to print a document, does the program just freeze/hang and just stop responding?



Solution 1: Clear Cache
(Note: This did not work for me, but supposedly it should for some people)
1) Goto the "File" menu along the top bar, then select "Print"
2) Click the "Status" button along the right side (screen seen above)
3) Clear all of the documents in the list by selecting each one and pressing the 'Delete' key (or holding it down)
4) Try to print again

Solution 2: Add PrintServer To Startup
1) Goto "Start" -> "Run"
(if there is no Run command... do the following)
1a) Right-Click on the Start and select 'Properties'
1b) Next to the "Start Menu" selection click "Customize"
1c) Scroll Down and find "Run Command" and select the check box
1d) Then Goto Start -> Run

2) Type in the Run box: "msconfig" (no quotes)
3) In the "System Configuration Utility" box that came up, goto the "Startup" Tab



4) Look for something that relates to "PrintServerxxx" (where xxx are numbers between 100 and 150)
4a) If there is something that has that name, then this solution is not for you
4b) If you don't see anything relating to that, then continue
5) Close the "System Configuration Utility"
6) Right click on "Start" and either choose "Explore All Users" or "Open"
7) Navigate through: "Programs" -> "Startup"
8) Right click somewhere in the folder (the large white space in the window) and choose "New" -> "Shortcut"
9) Click "Browse"



10) Navigate through: "My Computer" -> "Local Disk" -> "Program Files"
10a) If you installed Word Perfect Office then navigate into the "WordPerfect Office xx" (where xx is the version of your software) folder
10b) If there is no "WordPerfect Office" folder, then open the folder "Corel", then your type of installation folder (ex: "WordPerfect Family Pack 4" or "WordPerfect Family Pack 5"
(Note: Depending on where you installed WordPerfect, you might have to try different drives under "My Computer")
11) Open the folder "Programs" then select a program related to "PrintServerxxx.exe" (where xxx is a number between 100 and 150) ((also, there may not be a .exe))
12) Press "OK"
13) Press "Next >" then "Finish"
(Note: If any Firewall or Security software alerts you that a "Startup Entry" was added, the just allow or click ok)
14) Restart your computer
15) Try to print your document again

The second solution worked for me when I went to fix my Grandparent's computer. Hope it works for you!
As usual, you can email me (I usually respond within hours) or comment here if you have any problems or questions.

Hope that helps!
-James Hartig